Support
We're here to help — for both the web platform and the Aeon TMS mobile app.
Frequently asked
- How do I get access to Aeon TMS?
- Aeon TMS is deployed for each carrier we work with. If your company already uses Aeon TMS, your admin sends you an invite — there is no public sign-up.
- I use the Aeon TMS mobile app — who do I contact for help?
- Email us at info@aeontms.com with your name, company, and a description of the issue, and we'll follow up as soon as possible.
- How do I report a bug or an outage?
- Email info@aeontms.com with as much detail as you can — what you were doing, what you expected, and what happened instead. Screenshots help.
- How do I request account or data deletion?
- Reach out to info@aeontms.com from the email address associated with your account. We'll confirm your identity and process the request.
See also our privacy policy and terms of service.